O’Reilly Auto Parts Return Policy

The FirstCallOnline Login portal is one of the most loved portals where you can install replacement parts. This company is the most efficient way to request new spare parts. The FirstCallOnline portal. The registration on this portal is available in the online mode only. O’Reilly Auto Parts care for the customers and the FirstCallOnline Login is an ideal example of the same.

FirstCallOnline Return Policy

Return Types:

NEW: Products that are eligible for a new return, if not installed, are in their original unopened packaging, which includes all original materials that are accompanied with the product.

CORE: This term refers to new or remanufactured items for which a base value is calculated. The basic amount will be refunded when the old item is returned.

WARRANTY / ERROR: You can find details regarding coverage in our warranty conditions.

The Return Policy: The original sales receipt must accompany all returned products. Newly returned items will be credited with the full purchase price and applicable taxes to the credit card that was basically charged when the order was placed. Shipping and handling charges are non-refundable. FirstCallOnline.com will only credit the original credit card that was effectively used to buy the returned items.

The retail store cannot be credited. All returned products must be inspected and approved before credit is issued. Unapproved products are returned to the customer. Kindly, note down the fact that we do not accept C.O.D. sent for returns. We do not accept returns for custom orders. Items incorrectly shipped to FirstCallOnline.com will not be returned to the customer under any scenario.



The Local Store Return: Please read the following instructions before returning to your local O’Reilly auto parts dealer. All products returned as NEW must be closed and uninstalled in their original packaging, which includes the original materials that came with the product. All returns must be sent with the original proof of purchase. There are no exceptions to this rule. Items returned under warranty may be exchanged or refunded at our discretion. Refunds will only be issued to the card that was utilized to purchase the returned item and you will require to present that card.